There is a reason why there is a list of supported processors for the Intel® XTU, all the Intel® processors that are not in the list and that are mobile are subject to OEM (Original Equipment Manufacturer) restrictions or customizations done, for example, in a BIOS update. Since the Intel® XTU was designed mainly to support Intel® Core™ X and K Processors/Unlocked processors, it is possible that after a BIOS update some units that were using it before might not be able to use the application anymore. We recommend contacting the computer manufacturer in case optimization tools for mobile systems are required.ģ000022307131.5601237416761504E12, Thank you very much for your response. In other words, the performance of this tool when running on mobile platforms may be limited by BIOS and power management features laptops usually implement. Motherboard manufacturers can restrict access to various controls that prevent the user from overclocking or optimizing those settings. Not all processors provide real-time support for all controls. In addition, Intel® Extreme Tuning Utility displays various controls and provides access to features based on the system's motherboard and processor configurations. The Intel® Core™ i5-7300HQ, is a mobile processor, not a K or X version, also, it is not showing under the list of supported processors by the Intel® XTU, so we cannot guarantee that it will work properly with the platform that you are using, please verify the links below to confirm that information: Although it is supported by other platforms, the results may vary and users may only use it for monitoring purposes. Intel® XTU was developed mainly for Intel® Core™ X and K Processors/Unlocked processors. Based on the fact that now you are using Windows* 1903 and the problem remains then, as you said, it seems the operating system version is not the root cause for this problem. The reason why I suggested to do a Windows* update is because I saw that you mentioned that you were using Windows* version 1507.
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